Skip Navigation
Home 

HCP Anywhere User Help

Handling conflicts

File conflicts occur when a single file is changed from two different HCP Anywhere applications. Typically, conflicts in shared and team folders occur because multiple people have access to the same file.

When two people are editing a file, HCP Anywhere accepts the changes that it receives first. As a result, the other set of changes that it receives apply to an out-of-date version of the file. HCP Anywhere preserves the second set of changes by creating a new version of the file, called a conflict file. Conflict files have the same name as the other file, but with some information about the conflict attached to the end of the file name.

For example:

Jan 10 Meeting Notes (edits by lgreen not merged 2013-01-11).docx

The desktop application and User Portal alert you when you have a conflict. The User Portal alerts you for all the conflicts in your HCP Anywhere. The desktop application only alerts you for the conflicts that you create.

To remove the alerts, you need to resolve the conflicts by renaming or deleting the conflict files. Modifying a conflict file does not remove the conflict alert.