On Windows computers, the desktop application can synchronize files that are open, locked, or otherwise in use by other applications on your computer.
For this to work:
- Your administrator needs to enable the option for your HCP Anywhere system.
- You need to have administrative permissions on your computer.
- You need to enable this option for the desktop application.
- If you are using a Windows computer, you also need to enable the Volume Shadow Copy service.
If these conditions are satisfied, the desktop application makes a limited number of attempts per day to synchronize open and locked files. If the application cannot synchronize an open or locked file, the File Synchronization Status window displays this message for the file:
File in use by another application
For information on viewing the File Synchronization Status window, see Viewing the sync status of your files.