When you register the Outlook Add-in, it stores credentials for your Active Directory user account and uses them to authenticate with the HCP Anywhere system. If the username for your Active Directory user account changes, the credentials are no longer valid and the application loses access to the HCP Anywhere system.
To continue using the add-in, you need to specify the new username for your Active Directory user account.
Note
Specifying a new username allows you only to continue using the Add-in with the Active Directory user account with which you originally registered the add-in. To access the add-in with a different user account, deregister the add-in and then register it with a different user account. For instructions, see:
Procedure
- In Outlook, click the Home tab.
- In the HCP Anywhere section of the ribbon, click Settings.
- On the Server tab, in the Username section, click the Change button.
The Change username window appears.
- In the Change username window, type your new Active Directory username.
- Click the Change button.
If the username you entered does not identify the Active Directory user account with which you registered the add-in, the add-in displays an error.
